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Integration transparency

Google Business Profile, connected on the restaurant's terms.

Hoozh lets restaurant owners monitor recent authorized Google reviews and automatically publish short replies. The restaurant keeps primary ownership, gives specific consent before automation starts, and can pause or disconnect at any time.

Current availability

The production connector is implemented but remains disabled until Google approves Hoozh's production Cloud project. Hoozh does not treat OAuth credentials, test data, or a public Google preview as proof of API approval.

Owner-authorized

Only an owner or manager who already controls the restaurant's profile can start OAuth. Hoozh never claims or creates a profile for a customer.

Narrowly used

Hoozh uses the business.manage grant only to resolve the authorized restaurant, read recent reviews, and publish replies the restaurant specifically authorized. Tokens are encrypted and tenant-scoped.

Easy to stop

Disconnecting stops future syncs and replies, asks Google to revoke the dedicated grant, clears stored tokens and recent provider content, and keeps the integration card available for reconnect.

How it works

01

The restaurant initiates access

A Hoozh manager clicks “Connect and automate replies,” then signs in on Google's OAuth screen. That explicit consent is signed, tenant-bound, and recorded before automation can run.

02

Hoozh verifies the exact location

Hoozh lists only profiles the signed-in Google user can manage, then matches the selected location to the restaurant. It does not search for unrelated profiles.

03

Recent reviews stay inside the tenant

Review identifiers, rating, text, author details, dates, and existing reply state are cached only in that restaurant's workspace for up to 30 days. One restaurant cannot access another's data.

04

Hoozh replies automatically

Every 15 minutes, Hoozh checks for new reviews, creates a short policy-guarded reply, and publishes it through Google's official reply endpoint. Safe retries require no copy, paste, or per-review approval.

Restaurant authorization

The business owner always keeps control.

A restaurant remains the primary owner of its Business Profile. Hoozh accepts access only with express authorization, never changes ownership, and does not create a Hoozh profile as a substitute for a real eligible restaurant.

  • The restaurant grants and can remove manager or OAuth access.
  • Hoozh accesses only profiles the signed-in user is authorized to manage.
  • Disconnect clears stored access and refresh tokens immediately.
  • Pause stops automatic replies while leaving the Google connection intact.
  • Disconnect removes cached Google review content and keeps the integration card.

Data and policy details

Privacy policyTerms of serviceGoogle Business Profile API policiesGoogle authorization overviewGoogle Account permissions

Questions about access or deletion?

Contact Hoozh directly for provider review, restaurant authorization, privacy, revocation, or data-deletion requests.

Contact Hoozhhello@hoozh.app

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